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About Us

Dorothy DyckOffice Manager / Customer Service Representative

In the Abbotsford community, 'Dorothy Dyck' has become somewhat of a well-recognized name. The humble and gracious co-owner of Abbotsford Printing Inc. would blush at such a statement, but the former Abbotsford Chamber of Commerce President and Executive Director of the Abbotsford Downtown Business Association has nothing but love for her hometown, and rolls up her shirtsleeves to help in any way that she can, giving back to the community that has shown Abbotsford Printing Inc. so much loyalty over the years.

Abbotsford Printing Inc. takes on many gratis promotional printing projects annually, both large and small – recognizing the power of the printed word to raise awareness and funds for special causes and non-profit groups. Often, it is Dorothy Dyck that liaises with these groups, and volunteers on special event committees and task forces throughout the community. She is the past Chair of the Crystal Gala Foundation (a fundraiser for breast cancer) and is a board member of the Abbotsford Police Board and the BC Police Board.

One of the smiling faces that greets Abbotsford Printing Inc. customers on the front line daily, Dorothy (like all of the staff) believes in the importance of customer service and relationship-building. She asserts that without knowing her clients and their companies, she cannot understand their business needs, and direct them in the most effective and economic way. Abbotsford Printing Inc.'s goal is to create the most effective printed item for their clients.

Dorothy, a graduate of MEI, is proud to say that every job that she ever had involved design and colour: from working in a fabric store, and a photo studio, to printing. She was also an award-winning paper tole instructor, and is delighted to be able to continue to apply her passion for the visual in her role at Abbotsford Printing Inc.

When the mother of three isn’t working at her business, volunteering in the community, and spending time with her family, Dorothy enjoys traveling and reading. This unending source of vitality and energy is excited with the variety in her life, and the opportunities for helping people that continually come her way.

 

Pattie RainsExecutive Assistant / Customer Service Representative

Visitors to Abbotsford Printing Inc. who are welcomed with a friendly "hello darlin'!" are being greeted by the effervescent Pattie Rains. Bob's executive assistant – has been a customer service representative with Abbotsford Printing Inc. for eight years.

A resident of Abbotsford since 1991, Pattie approached Abbotsford Printing Inc. with a retail and customer service background… and no direct experience with the printing industry.

Like most people, Pattie used to take business cards and letterhead for granted: she now has a keen interest in printed items, and loves the variety of jobs that come across her desk. A real people pleaser, Pattie finds true gratification in seeing a rough sketch transformed into an eye-catching final product.

In her spare time, Pattie jokes that she is a taxi driver: she coordinates and juggles the schedules of her two children, chauffeuring them to classes and clubs. Her skills of coordination and multi-tasking are definite assets at Abbotsford Printing Inc., as is communication: Pattie's work orders must translate exactly to the customers' wishes as they make their way through the different departments of the printing house.

Pattie insists that she has the best employers in the world, and loves to go to work each day. She enjoys meeting new people, helping clients, and the satisfaction of seeing a printing project completed.

When not contributing to the Abbotsford Printing Inc. team, Pattie enjoys spending time with her family, at the ballpark & on the ski slopes.